Frequently Asked Questions
Everything you need to know about ordering, payments, pre-orders, and more at Edmar Motorcycle Parts and Accessories.
The catalog reflects real-time inventory, so if a product is listed as available, it is in stock at the shop and ready for regular order.
If an item is out of stock, it will be marked as such.
Use the compatibility checker by entering your motorcycle's brand, model, and year before ordering.
The checker only covers products and brands currently in Edmar Motorcycle Parts and Accessories' inventory, not a general database of all parts worldwide.
Pre-order is used when a product is currently out of stock, so you reserve it ahead of restock instead of missing out.
Select the product, click Pre-Order, then pay a 50% downpayment through GCash to confirm your reservation.
The remaining balance is paid upon pickup, once the item has arrived and is ready at the shop.
You will be notified through your account once your pre-ordered item is ready for pickup.
Payment is made through GCash for both downpayment and full payment.
No, the shop does not issue a printed receipt. A digital receipt is generated and saved under your Order History instead.
Go to your account to see the current status, such as Pending, Downpayment Received, Ready for Pickup, or Completed.
Yes, even if it is fully paid or has a downpayment, as long as you have not picked it up from the shop yet.
It explains the payment, refund, cancellation, and compatibility checker rules before your order is confirmed, since these directly affect your purchase.
Still have questions?
Can't find what you're looking for? Visit our shop or reach out through our contact section.